Is there a way to transfer calls without speaking to the recipient before the transfer? I transfer calls to my boss quite often, and I don't need to talk to him every time I transfer, but it makes me. Help please!
That is exactly what I needed! Thank you so much!
Hello Ashlee. Thank you for your inquiry!
The type of transfer that you are making is called an "Attended Transfer". There is a way to transfer calls without speaking to the recipient first, and this type of transfer is called a "Blind Transfer". For instructions on how to do a blind transfer, please CLICK HERE.
If you have any other questions, please feel free to contact us anytime!