Follow these steps to complete a Transfer of an existing call and answer another call:

  •     With a call active on your phone
  •     New call arrives either prior to or partway through a Transfer (incoming call pop appears on your phone)
  •     Press the keypad or # button to remove the call pop screen (you may also press the down arrow on a VVX® 300/310/400/410 phone)
  •     Press the Transfer soft key to either complete a partially completed Attended Transfer (i.e. you are talking to the extension) or initiate a Transfer
  •     Answer the new incoming call

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