A call can be transferred in one of three ways.
Consultative (Announced) Transfer
The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer.
To Perform an Announced Transfer
During a call, press the Trans soft key. The active call is placed on hold.
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Do one of the following:
Enter the number to which you want to transfer the call.
Press the Normal soft key to access the local contact directory, corporate directory, or received callers list. Click either the Dir or Callers soft key. Choose the number to which you want to transfer the call.
As soon as you hear the ring-back sound or after the party answers (and you speak to the party), press the Trans soft key. You can talk privately to the party to which you are transferring the call before the transfer is completed. If you are using a handset, the transfer can be completed by putting the handset on the cradle.
You can cancel the transfer before the call connects by pressing the Cancel soft key.
Blind Transfer
The call is automatically transferred after you dial the number of the party to whom you want to transfer the call.
To perform a Blind Transfer
During a call, press the Transf soft key.
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Press the Blind soft key, then do one of the following:
Enter the number to which you want to transfer the call.
Press the Dir soft key to access the local contact directory, use the up and down arrow keys to access the contacts, and then press Dial.
Press the Dir soft key to access the corporate directory, search for the desired contact, and then press Dial.
Press the Callers soft key to access the Received Call list, and then press Dial.
Press Dial to access the Placed Call list, use the up and down arrows to find the contact you wish to transfer to, then press the checkmark key.
The call will be connected to the number to which you are transferring it.