What is a VoIP Softphone?

A Softphone is a PC-based application that enables a desktop, laptop or workstation computer to function as a telephone via Voice over IP technology. Equipped with a headset or a hand-held device, and using the numbers on the keyboard to dial, the computer with soft phone software can perform the full range of telephone features available through traditional systems, such as conferencing and call forwarding.

8x8 Virtual Office Softphone

8x8 Virtual Office includes the Virtual Office Softphone. Virtual Office extension users can use it to make, take, and transfer calls from their computer, manage their contacts, set their call waiting and Do Not Disturb settings, update call forwarding rules and much more.

The Virtual Office Softphone is included at no charge with Virtual Office and Virtual Office Pro.

Virtual Office Softphone includes everything your desk phone can do, and it gives you a visual and intuitive way to manage features such as advanced call forwarding, call transfer, call waiting and 3-way calling. It even integrates contacts such as Outlook and Google as well as social networking to keep you in touch with your world at a glance.


  • Easy to use

  • 3-way calling

  • Multiple call appearance lines

  • Blind, warm and voicemail transfers

  • Caller ID

  • Call waiting

  • Do Not Disturb (DND)

  • Voicemail

  • Call forwarding

  • Corporate directory

  • Caller and calling line information

  • Call log

  • Call hold/resume

  • One-click calling

  • Mute, volume and ringtone controls