Add a StarPhone for Desktop Extension in the Star2Star Portal
Modified on: Mon, 13 Nov, 2017 at 2:17 PM
StarPhone™ for Desktop, requires a unique phone number extension within the Star2Star system.
Use a web browser to log in to the Star2Star portal (https://portal.star2star.com). Select the
Within the View/Edit field of the Dealer Menu page > VIEW/EDIT > View/edit an existing location section, search for the Location the user is a member of. Enter at least 3 characters for a list of location names to display.
From the PHONE SYSTEM CONFIGURATION page, select the Extensions link.
In the Add an Extension section > User field, select >>Add a new user from the drop-down list. When the screen refreshes, fill in all appropriate information for the
extension. (Details for each item are listed in the Advanced System Configuration Guide.)
The Add an Extension section refreshes with additional fields.
Enter an extension number in the Extension field. Note: Within the Existing Extensions section, scroll to the bottom of the list to view the naming standard for the Starphone for Desktop extensions. The existing/used extensions are listed in numerical order. Use the next available number for the new/added extension.
Select the Phone drop-down arrow and select Starphone for Desktop. Note: To locate the item easier, type “StarPhone” in the search line of the filter.
When the user’s extension information is filled in, select the Add Extension button to save the information or select the Return button to cancel the step and return to the PHONE SYSTEM CONFIGURATION page.
The EXTENSION page refreshes with the newly added extension displayed.
Select the Save Changes to System button, located near the top of the page for the StarBox to be updated, which can take up to 15 minutes.
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