Star2Star:: Portal

Setting up and Using Find Me/Follow Me
To set up Find-Me / Follow-Me for an extension, complete the following steps: Open Star2Star Application Framework and log in. From the top-right...
Wed, 1 Nov, 2017 at 9:22 AM
StarCenter CallerID - GEORouting
StarCenter™ provides a CallerID Routing feature. This feature provides a high degree of flexibility in that administrators can create entries that will del...
Thu, 9 Nov, 2017 at 4:36 PM
Login and Password Help
Where do I get my login credentials? Your credentials are sent to you via email. If you did not successfully receive the email, you can contact your pho...
Fri, 10 Nov, 2017 at 8:33 AM
Add a StarPhone for Desktop Extension in the Star2Star Portal
StarPhone™ for Desktop, requires a unique phone number extension within the Star2Star system. Use a web browser to log in to the Star2Star portal (https:...
Mon, 13 Nov, 2017 at 2:17 PM
StarLite CR - Call Recording For Remote Users
We are using a StarLite CR. Is call recording available for remote users? Call Recording (outbound and inbound) on the 2250 CR StarBox® Voice Optimized SD...
Wed, 6 Dec, 2017 at 1:11 PM
How to perform a "Drag and Drop" call transfer
Ensure the StarScope 2 Setting - EXTENSIONS "Auto Blind Transfer on Drag & Drop" is set on your system.  With a call answered on your phone m...
Wed, 6 Dec, 2017 at 1:41 PM
Why are calls forwarding to cell without Find Me / Follow me enabled?
In the event that an incoming call is received for your extension and our Data Center cannot reach your phone because of an internet outage, local network ...
Fri, 8 Dec, 2017 at 10:50 AM
Forwarding Your Phone
To forward calls from your phone use the powerful Star2Star Find-Me / Follow-Me feature which can be implemented via any web browser. This feature can be s...
Fri, 8 Dec, 2017 at 10:54 AM
How Do I Change My Voicemail Password?
Access the Star2Star Voicemail system (press your phone mailbox button or dial 1000) and login using your existing password. Select option 0 "Mailbox O...
Fri, 8 Dec, 2017 at 11:45 AM
How to Access Your Voicemail Remotely
There are 2 ways that you can provide access to voicemail remotely. Either by using an option in an Automated Attendant Menu as per the example below whic...
Fri, 8 Dec, 2017 at 1:24 PM