CS Vizion

Call Flip Users can flip calls between their 8x8 Virtual Office desk phone, 8x8 Virtual Office Mobile app, or 8x8 Virtual Office Desktop app. Here’s ho...

Where do I get my login credentials? Your credentials are sent to you via email. If you did not successfully receive the email, you can contact your pho...

What can I do with the Virtual Office mobile app? The Virtual Office mobile app allows you to effectively and efficiently communicate with your company c...

How do I change my own details in the company directory? If you get a new title in your company or move to a different department, you would want to cha...

Which key shortcuts can I use with the dialpad? When you open the dialpad from the Calls tab, you can use dialpad key shortcuts (also called star codes)...

How do I park a call? Let’s say you want to temporarily put a call on hold and continue it from any phone or device on your company phone system. You m...

How do I add a second person to an active call, or create a three-way conference call? 8x8 Virtual Office enables you to handle two calls at once, whethe...

You can set up Virtual Office to forward your incoming calls according to your preferences. If you're particularly busy, you can choose to temporarily f...

If you dial an emergency number, you can control how it is routed from your app settings. To select the data type for emergency calls: Go to More &g...

Call recordings must be accessed through the Virtual Office desktop app. You cannot access the recordings from the Virtual Office mobile app. To access c...