Virtual Office Mobile App

Call Flip
Call Flip Users can flip calls between their 8x8 Virtual Office desk phone, 8x8 Virtual Office Mobile app, or 8x8 Virtual Office Desktop app. Here’s ho...
Thu, 9 Nov, 2017 at 1:29 PM
Forgot Username or Password
Where do I get my login credentials? Your credentials are sent to you via email. If you did not successfully receive the email, you can contact your pho...
Fri, 10 Nov, 2017 at 8:34 AM
Getting Started with the Virtual Office Mobile App
What can I do with the Virtual Office mobile app? The Virtual Office mobile app allows you to effectively and efficiently communicate with your company c...
Fri, 10 Nov, 2017 at 8:39 AM
About Contacts
How do I change my own details in the company directory? If you get a new title in your company or move to a different department, you would want to cha...
Fri, 10 Nov, 2017 at 9:20 AM
Star Codes
Which key shortcuts can I use with the dialpad? When you open the dialpad from the Calls tab, you can use dialpad key shortcuts (also called star codes)...
Fri, 10 Nov, 2017 at 9:32 AM
How to Park a Call
How do I park a call? Let’s say you want to temporarily put a call on hold and continue it from any phone or device on your company phone system. You m...
Mon, 13 Nov, 2017 at 1:39 PM
How to Conference Call
How do I add a second person to an active call, or create a three-way conference call? 8x8 Virtual Office enables you to handle two calls at once, whethe...
Mon, 13 Nov, 2017 at 1:44 PM
Forwarding Calls
You can set up Virtual Office to forward your incoming calls according to your preferences. If you're particularly busy, you can choose to temporarily ...
Mon, 13 Nov, 2017 at 2:08 PM
How Emergency Calls Are Routed
If you dial an emergency number, you can control how it is routed from your app settings. To select the data type for emergency calls: Go to More &g...
Mon, 13 Nov, 2017 at 2:32 PM
Accessing Call Recordings
Call recordings must be accessed through the Virtual Office desktop app. You cannot access the recordings from the Virtual Office mobile app. To access c...
Mon, 13 Nov, 2017 at 2:40 PM